物流政策

DELIVERY OPTIONS

We offer two different methods of shipping. Please see the table below for further details.

Delivery Method Cost Order Value
Delivery Timeframes
Metro Regional Remote

Interstate:

Standard Australia Post

$9 under $99
3-4 business days 5-7 business days 8-10 business days

Interstate:

Standard Australia Post 

FREE $99 and above
3-4 business days 5-7 business days 8-10 business days

Within WA:

Fastway

$7

under $99 

1-2 business days 1-2 business days

1-2 business days

Within WA:

Fastway

FREE $99 and above 1-2 business days

Once orders are placed, they are not able to be edited, added to or cancelled.

If you place your order over a weekend or on a public holiday it will be processed and sent out the next business day (Monday - Friday).

Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods. Due to wild weather, or due to other Australia Post or Fastway delivery issues that are unforeseen or unavoidable events beyond our reasonable control. Online orders are processed and shipped from Perth, Western Australia and so we follow any Western Australia Public Holidays.


DISPATCH TIMES

We endeavour to process and dispatch all online orders within 1-3 business days from the order being placed, unless otherwise stated. Following dispatch, you will be notified via email with a tracking number.

Please note: During peak periods (Sales, Public Holidays, or the day after Public Holidays), dispatch times may be longer.


SAME DAY DISPATCH

Orders placed before 2pm AEST on Monday to Friday and shipped via Fastway only, are eligible to same day dispatch. We will always try our best to get your order to you as quickly as possible, however, we are not able to guarantee next day delivery.

Orders shipped via Australia Post eParcel Standard are not eligible for same day dispatch.

Please note: During peak periods (Sales, Public Holidays, or the day after Public Holidays), same day dispatch may not be applicable whilst our DC teams work to prepare your order.


PACKAGING OPTIONS

Your order comes beautifully packed in a Asian Trend Beauty box and housed for protection.


TRACKING

You will receive an email with your tracking information once your order has been processed.